Hastings Financial Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 969197). Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Registered in England and Wales no. 03690349.

Calls to 03 numbers cost no more from mobiles and landlines than national rate calls, and count towards any inclusive minutes in the same way as 01 and 02 calls. Calls may be recorded for our mutual protection.

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&lt;p&gt;Under data protection law, you have rights that apply to the personal information we hold about you. These include the right to:&lt;/p&gt;&lt;ul&gt;&lt;li data-list-item-id=&quot;eafc99dcad8de5850ac19ae60bbcc2f1b&quot;&gt;Get a copy of your personal data.&lt;/li&gt;&lt;li data-list-item-id=&quot;e9eb0072328528ea997d5cef107c4a65a&quot;&gt;Ask for your personal data to be deleted.&lt;/li&gt;&lt;li data-list-item-id=&quot;e3663f9ceb2bd6cd733850596c887df43&quot;&gt;Correct any personal data that&#039;s wrong.&lt;/li&gt;&lt;li data-list-item-id=&quot;e691f334849f6bd1a65c784460d65b3bb&quot;&gt;Opt-out of any marketing messages.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;There’s a full list of all your data protection rights in Section 12 of our &lt;a href=&quot;https://www.hastingsdirectloans.com/privacy-notice/&quot;&gt;Privacy Notice&lt;/a&gt; and also on the &lt;a href=&quot;https://ico.org.uk/for-the-public/&quot;&gt;Information Commissioner&#039;s Office website&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;These rights don’t always apply in every situation. For example:&lt;/p&gt;&lt;ul&gt;&lt;li data-list-item-id=&quot;e530a4182ecb507173e53de7d2ea855b7&quot;&gt;You can only request access to your own personal information – not other people’s personal data.&lt;/li&gt;&lt;li data-list-item-id=&quot;e8fad04296c2a254f96bb29dab8e954e4&quot;&gt;You won’t receive certain business information, such as our internal processes and procedures.&lt;/li&gt;&lt;li data-list-item-id=&quot;ebf40b1a24929ab4848e3e62b8c45f977&quot;&gt;We might not always be able to delete your personal information. We may need to keep your data for up to six years after your final loan payment for things like fraud prevention, pricing, analytics and to meet our legal and regulatory obligations.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br&gt;For more information about the personal information we collect, how we use it and how long we keep it, see our &lt;a href=&quot;https://www.hastingsdirectloans.com/privacy-notice/&quot;&gt;Privacy Notice&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;&lt;br&gt;&lt;strong&gt;Making a request&lt;/strong&gt;&lt;br&gt;To use any of your data protection rights, please complete the form below.&lt;/p&gt;&lt;p&gt;We&#039;ll ask for some information to help us identify you and find any records. The more detail you give us, the quicker we can process your request and find any specific information you might be looking for.&lt;/p&gt;&lt;p&gt;Once we’ve received your form, we&#039;ll let you know and tell you if we need any more details. We might also ask for proof of identity, so we can protect your information and make sure we&#039;re responding to the right person.&lt;/p&gt;&lt;p&gt;After we’ve verified who you are, we’ll normally respond to your request within one calendar month. If your request is particularly complex, this might be extended by a further two months. If this happens, we&#039;ll let you know as soon as possible and explain why.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Your Data Protection rights